Privacy Policy - Bob's Windshield Repair Service

Last updated: November 6, 2025

Welcome to Bob’s Windshield Repair Service(“we,” “us,” “our”). At Bob’s Windshield Repair Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://bobswindshieldrepair.com
(the “Site”) or engage our rock-chip repair services in Colorado Springs.

By accessing or using the Site or our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site or provide us with your personal information.

1. Information We Collect

a) Personal Information You Provide

We may collect certain personal information you voluntarily provide when you contact us, request a quote, schedule an appointment, or otherwise interact with our services. Such information may include, but is not limited to:

Your name
Address (street address, city, state, ZIP)
Email address
Phone number
Vehicle information (make, model, year, description of damage)
Payment information (when applicable)

b) Automatically Collected Information

When you visit our Site, we may automatically collect certain usage information, such as your IP address, browser type, operating system, referring URLs, pages visited, and other analytics data. Even if you do not explicitly provide personal information, such information may still qualify as “personal information” under some laws.

c) Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and similar technologies to collect usage data. These technologies help us analyze how the Site is used and improve our services. If you want more information about cookies and how to disable them, see Section 6 below.

2. How We Use Your Information

Providing and improving our rock‐chip repair services in Colorado Springs
Processing your contact/inquiry, scheduling, and payment
Sending confirmations, reminders, and communications regarding your appointments
Responding to your questions, comments, or requests
Maintaining and improving the Site, analyzing traffic and usage, enhancing user experience
Complying with legal and regulatory obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

With service providers, contractors or vendors who perform services on our behalf (such as payment processing, scheduling software, analytics) under strict confidentiality agreements
When required by law or in response to lawful requests (e.g., subpoena, court order)
To protect and defend our rights, property, or safety, or the rights, property or safety of our users or the public

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement retention and secure disposal practices to reduce risk.

5. Your Rights (Where Applicable)

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to correct or update your personal information
The right to request deletion of your personal information (subject to certain exceptions)
The right to opt-out of certain uses or disclosures of your information

If you wish to exercise any of these rights, please contact us using the contact information below.

6. Cookies and Similar Technologies

Our Site uses cookies and similar tracking technologies. You can control or disable cookies through your browser settings; however, if you disable cookies, parts of the Site may not function properly. We explain the categories of cookies we use and their purposes:

Essential Cookies: Required for the Site to operate properly (e.g., scheduling form functionality)
Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics)
Advertising/Third-party Cookies (if applicable): May be used by our advertising partners to deliver personalized ads

7. Children’s Privacy

Our services and Site are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as practicable.

8. Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100% secure — so we cannot guarantee absolute security.

9. International Transfers

Because our operations are based in the United States (Colorado), any personal information we collect is stored and processed in the U.S. If you are visiting from outside the U.S., you consent to the transfer of your information to the U.S. and processing in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy with a “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site or our services following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or our data practices, please contact us:

Bob's Windshield Repair Service
3472 Research Pkwy, Suite 104 PMB 414
Colorado Springs, CO 80920-1066
Phone: 719-591-1666
Email: Use our Contact Form